Swoop Airlines is a Canadian ultra-low-cost carrier headquartered at Hamilton International Airport in Ontario. It is a subsidiary of WestJet and began operations in 2017. In mid-2018, Swoop launched its first international flights to the United States. The airline serves multiple destinations across Canada, the Caribbean, Mexico, and the U.S.

Offering fares approximately 40% lower than its parent airline WestJet, Swoop provides affordable travel options. Its current fleet consists of nine Boeing 737-800 aircraft.

Avianca Airlines Logo and Aircraft

About Swoop Airlines Flight Reservations

Swoop Airlines, one of Canada’s leading ultra-low-cost carriers, makes flight booking simple and affordable. Travelers can enjoy smooth and hassle-free reservations with multiple convenient options.

Reservations via Website: Customers can easily book low-cost tickets by visiting the official Swoop Airlines website and following a few quick steps.

Reservations via Mobile App: Passengers can download the Swoop app on their Android or iOS devices. The mobile app allows booking flights anytime, anywhere, offering flexibility and saving valuable time.

Swoop Flights

Looking for affordable travel deals? Swoop Airlines makes your dream trips possible with low-cost tickets to some of the most exciting destinations. Whether it’s Mexico, the Caribbean, or Canadian cities like Hamilton, Edmonton, Abbotsford, and Kelowna, Swoop connects you at budget-friendly fares.

The airline continues to expand its network, adding new destinations for travelers seeking both adventure and affordability. For updates on future routes, you can follow Swoop’s official social media channels on Twitter, Facebook, and Instagram.

To get more details about upcoming flights or assistance with bookings, contact Swoop professionals via their official number or website. If Canada is on your travel list, Swoop is your perfect low-fare travel partner.

Swoop Airlines Destinations

Swoop Airlines, Canada’s first ultra-low-cost carrier, connects travelers to more than 20 destinations across four countries — Canada, Jamaica, Mexico, and the United States. Explore exciting cities and enjoy budget-friendly travel to your favorite locations.

  • Canada: Halifax, Hamilton, Edmonton, Winnipeg, Abbotsford, Kelowna, London, Kamloops, Victoria, St. John's, Moncton, Charlottetown
  • Mexico: Mazatlán, Cancún, Puerto Vallarta, Los Cabos
  • Jamaica: Montego Bay
  • United States: Las Vegas, Phoenix, Orlando, Tampa, San Diego, Fort Lauderdale

Whether you’re planning a family trip, beach vacation, or city getaway, Swoop makes it affordable to reach your dream destination.

Swoop Airlines Check-in Information

Swoop Airlines makes check-in quick and convenient with multiple options available. Passengers can choose to check-in online, through the mobile app, or at the airport counter.

Online Check-in

Save time by checking in online through the official Swoop Airlines website. Online check-in opens 24 hours before departure and closes 1 hour before the scheduled flight time. This seamless process lets you avoid long airport lines.

Airport Check-in

If you prefer, you can check in directly at the airport counters. Airport check-in opens 3 hours before departure. For domestic flights, check-in closes 45 minutes prior to departure, while for international flights it closes 60 minutes before departure. Ensure you carry all required travel documents for a smooth experience.

Swoop Airlines Baggage Policy

As an ultra-low-cost airline, Swoop allows passengers to carry only one personal item free of charge. Additional carry-on or checked baggage must be purchased in advance or at the airport.

Personal Item

Each passenger may bring one personal item, such as a purse or laptop bag, with maximum dimensions of 16” x 6” x 13”. This is free of cost.

Checked Baggage

Up to four pieces of checked baggage can be purchased per passenger. The maximum size per bag is 62”, with a weight limit of 23 kg (50 lbs). Extra charges apply based on the number of bags.

Carry-on Baggage

Carry-on baggage is not included in the base fare and requires an additional fee. The maximum dimensions allowed are 21” x 9” x 15”.

Book your affordable Swoop Airlines tickets in advance and review baggage policies to avoid extra fees at the airport.

Classes of Service

Swoop Airlines offers a single cabin option: Economy Class. Despite being an ultra-low-cost carrier, Swoop ensures passengers enjoy convenience, comfort, and essential services throughout their journey.

With budget-friendly fares, Swoop Airlines makes air travel accessible without compromising on quality. Passengers benefit from affordable flight tickets along with a smooth travel experience from booking to arrival.

Customer satisfaction is a key focus, and Swoop continuously strives to provide hassle-free services while keeping your journey cost-effective.

Various Inflight Benefits with Swoop Airlines

Seats

Passengers traveling with Swoop Airlines can enjoy comfortable seating in a 3x3 configuration. Each seat offers 17” width and 29” seat pitch. Travelers may also choose preferred seats with extra legroom, providing up to 36” of seat pitch for added comfort. Designed for relaxation, the seats give a home-like feel even when miles away.

Entertainment

With Swoop Airlines reservations, passengers can purchase in-flight entertainment. Enjoy movies, TV shows, and series on personal screens, making your journey exciting and engaging.

Meals and Drinks

A wide selection of snacks, meals, beverages, and alcoholic drinks are available for purchase from the in-flight menu. Payment is accepted through debit or credit cards only, as cash is not accepted.

WiFi

Stay connected above the clouds with Swoop’s high-speed WiFi. Whether you need to check emails, browse, or message, the reliable connection keeps you in touch with the outside world during your journey.

Group Travel Booking with Swoop Airlines

Now, customers can book group travel tickets for more than 7 people with Swoop Airlines. Swoop allows its customers to make reservations for their loved ones, including their friends and colleagues, at affordable airfares from the official website of Swoop Airlines. It ensures everyone gets on the same flight and pays the same price. They can book their flight tickets from flyswoop.com with confidence and hassle-free.

Baggage Allowance
  • 23kg (50lbs) of checked baggage for every traveler
  • Additionally, carry-on baggage can be added to the booking
Seat Assignment

Standard seat assignment for every traveler

How to Request a Group Booking?
  1. Visit the official website of Swoop Airlines or search www.flyswoop.com in your device web browser.
  2. Click on the 'Group Booking' tab appearing on the screen.
  3. Enter personal details like name, email, phone number, group type, departing date and airport, arriving date and airport, etc., and click 'Submit.'
  4. A group booking agent will contact you by email to assist in completing your booking and provide ongoing support.
  5. Wait 3–5 business days for a booking agent to respond to your request.

If any issue regarding group travel arises, you can contact Swoop Airlines customer support service, which is available 24/7.

How to Contact Swoop Airlines?

For any query or issue related to your flight bookings, you can contact the dedicated team of Swoop Airlines Reservations, available 24/7. Passengers can reach out through the official website, mobile app, or directly call the customer service number.

Swoop Airlines Flight Change Policy

Swoop Airlines, owned by WestJet, allows passengers to make modifications after booking. Passengers can change or cancel flights if plans change, with certain conditions:

  • One-time change within 24 hours of booking for a refund (processed within 14 business days).
  • Changes/cancellations within 24 hours before departure are free; passengers can request a refund.
  • Flight change requests 3–7 days before departure incur a $150 fee per passenger per segment.
  • Requests 7+ days before departure incur a $100 fee. No fee applies for changes made at least 72 hours prior to departure.

For assistance with flight changes, cancellations, or reservations, passengers can contact Swoop’s customer support team anytime.

Swoop Airlines Cancellation Policy

Swoop Airlines follows a strict cancellation policy in order to maintain its ultra-low-cost model. Tickets are generally non-refundable and cannot be transferred. However, travelers are entitled to a full refund if they cancel within 24 hours of booking, provided the departure date is more than 7 days away.

Key Points to Know:
  • Cancellations within 24 hours are refunded to the original payment method.
  • If you purchased the Modify option, you may reschedule your flight once. Standard change fees apply otherwise.
  • When rebooking, if the new fare is higher, you must pay the difference plus the change fee.
  • If the new fare is lower, no refund is issued; the difference is forfeited.
  • Changes to passenger names are not permitted under any circumstances.
  • Fees paid for extras like baggage, seat selection, or add-ons are non-refundable.
Missed Flights & Return Journey

If you miss your outbound flight, Swoop will request confirmation of your return trip. Failure to confirm may result in your return ticket and any add-ons being cancelled.

Air Passenger Protection Surcharge

In compliance with Canada’s APPR (Air Passenger Protection Regulations), Swoop applies a small fee of $2.95 per traveler, per flight. This fee is used to support compensation for passengers affected by controllable disruptions, while keeping fares affordable for all Canadians. The surcharge is collected at the time of booking and is not intended as profit.

How to Cancel a Flight Using Swoop Airlines Manage Booking?

If your travel plans change, you can cancel your Swoop Airlines flight easily through the Manage Booking option available on the official website. To avoid high cancellation charges, ensure you cancel at least 24 hours before the scheduled departure.

Available Cancellation Methods
  • Cancel online through the official website (flyswoop.com).
  • Contact Swoop’s toll-free customer support number for assistance.
  • Visit the ticket counter at the airport to make cancellation requests in person.
Steps to Cancel Online via Manage Booking
  1. Go to flyswoop.com and sign in to your account.
  2. Click on the Manage Booking section from your profile dashboard.
  3. Select your booked flight from the list and click Next.
  4. Enter the passenger name, flight details, and other required information.
  5. Click the Cancel button and follow the on-screen steps.
  6. If eligible, click Refund to request a refund after cancellation.

By following these steps, your Swoop Airlines flight can be cancelled in just a few minutes. For further help, you may always reach out to the airline’s reservation helpdesk.

Snatch the Attractive Discounts and In-Flight Amenities on Swoop Airlines Fares

Planning a budget-friendly trip? Swoop Airlines allows you to travel to your favorite destinations at markdown prices without compromising comfort. Travelers can enjoy affordable fares along with exclusive perks and discounts that make every journey worthwhile.

Why Choose Swoop Airlines?
  • Regular discounts and promotional offers on flight tickets.
  • Comfortable seating with access to essential in-flight amenities.
  • Seamless booking process and user-friendly online platform.
  • Perfect for vacationers looking for cost-effective travel solutions.

Whether you are flying for leisure or business, Swoop ensures a smooth and joyful travel experience. Keep an eye out for seasonal deals and save big on your next booking!

How Can I Book A Flight on Swoop Airlines?

Need professional assistance with booking your next Swoop Airlines flight? Follow the simple steps below to reserve your ticket quickly and hassle-free. Booking through the official Swoop Airlines website ensures exclusive deals, discounts, and a smooth reservation process.

Steps to Book a Flight Online:

  1. Visit the official Swoop Airlines website and click on the “Book” button.
  2. Select the Flight option to begin your booking process.
  3. Enter your origin and destination details.
  4. Provide the number of passengers and select travel dates (add return date for round trips).
  5. Apply any available coupon codes for discounts.
  6. Click on “Get Flight” to view available options.
  7. Choose a flight that best fits your budget and needs.
  8. Fill in passenger details including names and contact information.
  9. Select seats (optional – charges may apply) or let the airline assign randomly.
  10. Add extra services such as web check-in, baggage, or pet travel (fees may apply).
  11. Complete the payment securely on the website.

After successful payment, you will receive a booking confirmation email containing your e-ticket, flight details, and payment summary. Keep this confirmation safe until you complete your journey with Swoop Airlines.

Frequently Asked Questions (FAQ's)

Yes, many passengers consider Swoop Airlines a good airline because of its affordable fares, reliable services, and comfortable seating. However, being an ultra-low-cost carrier, extra services such as baggage, seat selection, and meals may come with additional fees.

You can book tickets online via the official Swoop Airlines website. Simply enter your travel details, choose flights, add passenger information, select seats or extras, and complete the payment process. You will then receive an e-ticket confirmation via email.

Swoop Airlines is a low-cost airline that allows travelers to fly at budget-friendly prices. It offers flexible add-ons like extra baggage, priority boarding, and seat selection, so passengers only pay for what they need.

You can contact Swoop Airlines through their official website, customer service phone number, or via their social media handles. Customer support is also available through live chat on their website.

Swoop Airlines is a fully owned subsidiary of WestJet Airlines. It was launched as a low-cost carrier by WestJet to provide affordable air travel options within Canada and to select U.S. destinations.

To get cheaper fares, book early, subscribe to Swoop’s fare alerts, and check for seasonal promotions. Flying midweek and avoiding peak travel dates can also help you save money.

Yes, in some cases, buying Swoop Airlines tickets directly at the airport counter can be slightly cheaper since certain booking fees charged online may be avoided. However, availability is not guaranteed.

Swoop allows one free personal item (such as a backpack or purse) with maximum dimensions of 16 x 6 x 13 inches (41 x 15 x 33 cm). Carry-on bags and checked luggage are chargeable as per airline policy.

You can check in online through the official website or mobile app starting 24 hours before your flight departure. After check-in, you can download or print your boarding pass for airport use.

Swoop allows one free personal item. Carry-on baggage and checked luggage come with extra charges. All bags must meet the airline’s size and weight restrictions to avoid additional fees at the airport.